If you believe you were misled
You have somewhere to take this
Misleading marketing is prohibited in every developed jurisdiction on earth, and the test is close to identical everywhere: was a material claim made that is not true, and did it affect someone’s decision to buy? Base44’s claim sits on one global, English-language pricing page, which means it is published into all of these at once. Reporting costs nothing.
Norway
Misleading commercial practices are prohibited by markedsføringsloven § 7, and a trader must be able to document the factual claims it makes. Separately — and this is the more useful route — digitalytelsesloven, implementing EU Directive 2019/770, provides that statements made in marketing form part of what a consumer has reason to expect from a digital service. If the service does not match, there is a mangel, and the remedies include price reduction and cancellation with a refund. The burden of proof sits on the trader — both to show there is no defect, and to show any defect is insignificant. Fines under mfl. § 42 reach 4% of annual turnover or NOK 25 million, whichever is higher.
Report to Forbrukertilsynet — postmottak@forbrukertilsynet.no, +47 23 40 06 00.
Germany
Misleading commercial acts are prohibited by UWG § 5, with injunctive relief available under § 8. Germany is the jurisdiction that matters most here, because competitors and trade associations have direct standing — no regulator has to be persuaded to act first. A single Abmahnung can require a company to stop making a claim across its entire site.
Report to the Wettbewerbszentrale Beschwerdestelle — mail@wettbewerbszentrale.de, or the Verbraucherzentrale Bundesverband — beschwerdestelle@vzbv.de.
United States
Deceptive acts and practices are prohibited by Section 5 of the FTC Act, carrying civil penalties of $53,088 per violation, and by the unfair-and-deceptive-practices statute of all fifty states, enforced by state attorneys general. Businesses harmed by a competitor’s false advertising have a private right of action under Lanham Act § 43(a).
Report to the FTC at reportfraud.ftc.gov, and to your state attorney general.
Elsewhere in the EEA
The Unfair Commercial Practices Directive 2005/29/EC applies across all thirty EEA states, with fines of at least 4% of turnover for widespread infringements under the Omnibus Directive. Your national consumer authority takes the complaint; cross-border cases go through the European Consumer Centres Network.
Read this part too. None of the above is legal advice, and no court or regulator has ruled on any of it. What this page gives you is the text Base44 publishes, the text of the Terms they ask you to accept, the statutes that govern claims of this kind, and the public channels that exist for raising them. Whether any of it applies to your situation is a question for a lawyer or a regulator — not for a competitor’s website, which is exactly what this is. Read both documents yourself and reach your own conclusion.